Returns and exchanges must be requested within 7 days of purchase for Jamaican residents and 7 days of delivery for residents of other countries.
Refunds are allotted in the form of store credit only.
Shipping costs for returns and exchanges are solely the customers responsibility.
Returned products must be in their original condition, unused, unwashed, unaltered, without odor and in the same condition in which it was received with all tags attached. We reserve the right to refuse any returns that don’t fit this criteria.
Email info@gladysandwes.com to start the return process. Include your order number, the items you would like to return, and the reason for your return in the email.